For the 28 international forex brokers included in our customer service assessment, we conducted institutional-grade phone testing with the help of UK-based customer experience research group Customerwise. Over the course of six weeks, 229 phone tests were conducted across the UK (Note: brokers who do not offer any UK-based phone support were excluded from testing).
Available to US residents only, second up on the podium is TD Ameritrade for its highly innovative and rich thinkorswim desktop platform. thinkorswim features thinkScripts for algorithmic trading, as well as the ability to create push notifications and alerts on indicators, and even the capability of building custom ones from scratch. thinkorswim offers over 400 indicators – more than any other broker we have reviewed. The addition of a candlestick pattern editor and numerous research and social-network sharing features, along with extremely powerful charting, helped TD Ameritrade advance in this category.
IG maintained its first place podium position year-over-year, with 15,000 tradable instruments available, including 91 forex pairs. It also has the most regulatory licenses among all brokers, including licenses from top-tier jurisdictions such as the US, UK, and Switzerland. IG further extended its US presence by acquiring a Forex Dealer Member license, as it prepares to roll out retail forex to US customers in 2019. In addition to significantly expanding its range of cryptocurrency CFDs, the broker provides access to global stock exchanges through its share-dealing account offering (for more information about IG’s share-dealing offering, read our IG Group UK share dealing review on our sister site, StockBrokers.com). How do I become a professional forex trader?