Of course, the role of regulation in Forex market cannot be underestimated. Regulation ensures that all players in this booming industry are strictly supervised. This way, merchants are protected from the many unscrupulous traders out there looking to swindle them off their hard earned money. Another thing, regulation also builds trust between merchants and their brokers, since most merchants don’t have enough time to monitor every investment.
For the 28 international forex brokers included in our customer service assessment, we conducted institutional-grade phone testing with the help of UK-based customer experience research group Customerwise. Over the course of six weeks, 229 phone tests were conducted across the UK (Note: brokers who do not offer any UK-based phone support were excluded from testing). Is forex trading easy?
If you’re considering an active trader program you might first ask: How much do I plan to trade over the calendar month? How will the available margin rates at my broker affect my trade sizes and overall volumes? How sensitive is my trading strategy to spread/commission rates? Other factors that can play a crucial role in your overall experience are the execution method, order types, trading platforms, and other such preferences. What are the best times to trade forex in South Africa?
Meanwhile, second place finisher Saxo Bank removed the minimum monthly requirement for the base tier of its fx volume-based discount plan, which has six tiers as part of its active trader offering. As per September 2018 data, the all-in cost to trade the EUR/USD at Saxo Bank was 0.8 pips, based on 0.3 pip average spreads plus the default 0.5 pip commission equivalent on its volume-based pricing. The broker also launched a new pricing model with even lower trading costs than its volume-based pricing and is aligned with the industry best practices outlined in the Global FX Code.
CMC Markets maintained its first place position in our 2019 Review, as clients can access all-in costs of 0.744 pips on the EUR/USD, using average spread data published by the broker for September 2018. Through its active trading rebate program, CMC Markets reduced the barrier to entry from £200 million down to £50 million in monthly volume, making it easier for traders to qualify. The broker also rebates £7 back per million traded for those who trade between £200-£300m per month, and £10 per million, for its highest tier above £300m per month.